Privacy and Security Policy
All services provided in our store belong to and are operated by Makri Gıda Turizm San.Tic.Ltd.Şti., registered at Cumhuriyet Mah. 37 Sok. No:22 Fethiye/Muğla.
Our company may collect personal data for various purposes. Below is detailed how and in what manner personal data is collected, and how and in what manner this data is protected.
Due to the nature of our business, our Store collects certain personal information (such as name-surname, company information, phone number, address, or e-mail addresses) from members by having them fill out various forms and surveys on the Store or through membership.
Our company may send campaign information, new product information, and promotional offers to its customers and members from time to time. Our members can make all choices regarding whether or not to receive such information during membership, and later can change this choice from the account information section after logging in, or by notifying through the link in the informational message they receive.
During the approval process carried out through our Store or via email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside of the purposes and scope defined by the "User Agreement" we have with our Members.
To identify problems related to the system and to quickly resolve issues or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses can also be used to generally identify users and collect comprehensive demographic information.
Our Company may also use the requested information for direct marketing purposes, by itself or by individuals with whom it collaborates, outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our Company or provided by the user, or information regarding transactions made through our Store, may be used by our Company and its collaborators for various statistical evaluations, database creation, and market research, without revealing the identity of our members, outside the purposes and scope determined by the "Membership Agreement."
Our Company undertakes to keep confidential information strictly private and confidential, to consider this an obligation to maintain secrecy, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent the entire or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our Company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things you should look for to understand that you are on a secure site. One of them is a key or padlock icon located in the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is only used in connection with the sales process and according to your instructions. Information related to the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and transmitted to the relevant bank for inquiry. If the card's availability is approved, the shopping continues. Since no information about the card is viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed with credit cards online is checked by our company against Credit Card Fraud. Therefore, for customers who place an order on our shopping sites for the first time, it is necessary to confirm the accuracy of their financial and address/phone information before their order can proceed to the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted for the verification of this information.
Only you can access and change all the information you provide during membership. If you securely protect your member login information, it is not possible for others to access and change your information. For this purpose, during membership operations, you operate within a 128-bit SSL security zone. This system is an unbreakable international encryption standard.
Internet shopping sites that have an information line or customer service and clearly state their address and phone details are preferred more nowadays. This way, you can get detailed information about all your questions and gain healthier information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the presence of the company's full address and phone number on Internet shopping sites. If you are going to shop, make sure to note down all the phone/address details of the store you are buying the product from before making your purchase. If you don't trust it, confirm by calling before shopping. All information about our company and its location is provided on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you send us via mail-order will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible disputes regarding credit card withdrawals from the bank, and then destroyed. Since you can naturally object to the bank and prevent the payment of any amount withdrawn from your card other than the amount approved by you on the mail-order form for the products you ordered, this does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within its website. Our Company bears no responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement only apply to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases are limited to:
1.Complying with the obligations imposed by current legal rules issued by authorized legal authorities such as laws, decrees, regulations, etc.;
2.To fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded by our Store with users;
3.Requesting information related to users for the purpose of conducting a duly executed investigation or inquiry by an authorized administrative and judicial authority;
4.Cases where it is necessary to provide information to protect the rights or safety of users.
EMAIL SECURITY
Never write your credit card number or passwords in emails you send to our Store's Customer Services regarding any order. Information in emails can be seen by third parties. Our Company cannot guarantee the security of information transferred from your emails under any circumstances.
BROWSER COOKIES
Our Company may obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). The aforementioned technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates Internet use by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from main memory or your email. Most browsers are initially designed to accept technical communication files, but users can change settings to prevent technical communication files from being received or to be alerted when a technical communication file is sent.
Our Company may change the provisions of this "Privacy Policy" at any time by publishing them on the site, sending electronic mail to users, or publishing them on its site. If the provisions of the Privacy Policy change, they become effective on the date of publication.
For all your questions and suggestions regarding our privacy policy, you can send an email to siparis@servet.com. You can reach us using the contact information below for our company.
Company Title: MAKRİ GIDA TURİZM SAN.TİC.LTD.ŞTİ.
Address: CUMHURİYET MAHALLESİ 37. SK. NO: 22 FETHİYE/MUĞLA
Email: siparis@servet.com
